Privacy Policy
No Rain GmbH / Nukranox Festival
1. INTRODUCTION
1.1 This Privacy Policy of the Nukranox Festival (“Policy”) outlines how No Rain GmbH, located at Urstein Süd 19/1/601, 5412 Puch bei Hallein, Austria (hereinafter also referred to as “No Rain GmbH,” “we,” “us,” “our”), collects and processes data about you when you visit our website (“Website”). By continuing to use this Website, you agree to the processing of your data in accordance with this Policy.
2. PERSONAL DATA WE COLLECT AND HOW WE USE IT
2.1 Data you provide to us. When you visit our Website, correspond with us, participate in one of our promotions, or take part in our surveys, you may provide us with data about yourself. This may also include data that allows conclusions to be drawn about you (“personal data”). If we ask you to provide certain data, we collect the data specified in the respective forms or on the corresponding pages. In addition, you may voluntarily provide us with further information when you contact us or otherwise interact with us.
If you decide to purchase apps or other goods/products or services on our Website, we may also collect your shipping address, billing address, and payment information. Please note that your payment data is not stored by us; this is done by an external payment service provider. If you decide to subscribe to one of our newsletters, we will collect your name and email address.
2.2 The personal data you provide to us is used to enable you to use our Website and make purchases via the Website. Furthermore, we use this data for administration and troubleshooting and to send you marketing materials (if you have agreed to receive marketing materials from us). As explained below in Section 2.8, we may use this data for other purposes when combined with other data collected about you.
2.3 Data collected automatically. When you visit our Website, we may automatically collect the following data: IP address; login data; location; browser plug-in types and versions; operating system and platform; information about your visit, including the URL clickstream (sequence of page views) on, through, and from our Website; products you view or search for; download errors; duration of visits to specific pages and interactions between pages. Automatic data collection is carried out through the use of various technologies, including “cookies.”
2.4 We use the data we automatically collect (1) to administer our Website for internal activities, including troubleshooting purposes; (2) to ensure that content on our Websites is displayed as effectively as possible for you and your devices; (3) as part of our efforts to ensure the protection and security of our Website; (4) to measure and understand the effectiveness of the advertising we deliver to you and others and to provide you with relevant advertising; and (5) to make suggestions and recommendations to you and other users of our Website about goods and services that may be of interest to you or them.
2.5 Data we receive from other sources. We may receive data about you if you use one of the other services we offer on this Website or if you have provided data to other affiliated companies. We also work closely with third parties (including, for example, business partners, subcontractors for technical services, payment services and delivery services, advertising networks, analytics service providers, search engine operators, credit agencies) and may receive data about you from them (including publicly available data).
2.6 If you order tickets for events hosted by No Rain GmbH or for which No Rain GmbH holds ticketing rights via our Website, personal data about you will be collected via See Tickets GmbH on behalf of No Rain GmbH. No Rain GmbH processes and transfers this data as described in the following privacy policy:
2.7 To the extent permitted by law, we may combine this data from other sources, including social media websites, with data you provide and data we collect, including data obtained through cookies. We may use this data and the aggregated data to learn more about your preferences as our customer, to improve your user experience on our Website, and to provide you with tailored information, content, and offers.
4. OPT-IN OR OPT-OUT WITH REGARD TO DIRECT MARKETING
4.1 We and selected third parties may use the information you provide to us on our website for the purposes of direct marketing to send you updates, newsletters, event notifications or other communications that we think may be of interest to you. Where required by law, your consent will be obtained before sending direct marketing material. In any case, we will give you the opportunity to opt-out on every communication sent.
5. ANALYSIS AND ADS
5.1 We use third-party programs to make the ads we show you on our website or the websites of our partners more relevant and interesting for you. For this purpose, we use cookies, web beacons or similar technologies to collect data about your usage behavior and to be able to offer you interest-based advertisements.
5.2 We also use third-party tools, including Facebook Custom Audience and similar tools offered by Facebook, to advertise on other websites (including social networks such as Facebook). Facebook Custom Audience is a tool offered by Facebook that matches a customer/visitor of wwwnukranox.at to a Facebook user in order to advertise on the Facebook platform. For this purpose, we share your data with the relevant providers (e.g. Facebook) and use cookies or similar technologies on our website to analyze how effective our advertising appearances on other websites are. You can find more information about the use of data by Facebook at the following link: https://www.facebook.com/privacy/explanation. You can withdraw your consent to the use of your data for these purposes at any time by contacting us by email: info@nukranox.at
6. COOKIES AND OTHER TECHNOLOGIES
6.1 We collect data automatically through the use of “cookies”. A cookie is a text file containing a small amount of data that a website can send to your browser and which is then stored on your computer as an anonymous tag to identify your computer, but not you. Some of the pages on our website use cookies to provide you with better services when you return to the website. You can set your browser to notify you before you receive a cookie; this gives you the opportunity to decide whether to accept the cookie. You can also set your browser to disable cookies. If you do this, some services on our website may not work properly.
7. LINKS TO OTHER WEBSITES AND SOCIAL MEDIA
7.1 Links to other websites are provided for information purposes only. Other websites are beyond our control and are not covered by this policy. When you access other websites via the links provided, the operators of the respective websites may collect data about you, which may then be used by the operators in accordance with their respective privacy policies in a manner that may differ from our policy.
7.2 Certain hypertext links within the www.nukranox.at online service lead to websites that are not under the control of No Rain GmbH. No Rain GmbH has not reviewed any of the websites linked to from the Service and is not responsible for the nature, content or privacy practices of any website that is not part of the Service. No Rain GmbH assumes no responsibility or liability whatsoever for the content of websites outside the Service that are accessible via a link within the Service. A link to such a website is the user’s own responsibility.
7.3 On some pages of our website, third-party content, applications or plug-ins may be made available that track your use of content, applications or plug-ins and/or optimize your use of content, applications or plug-ins. For example, if you share an article with others via a social media share button (e.g. Facebook, Twitter or Google Plus) on our website, this process will be recorded by the social network that created the button.
8. DATA STORAGE
8.1 We will not retain your information for longer than is necessary for our business purposes or as required by law. However, please note that we may retain some data if this is necessary to comply with our legal obligations, such as retaining data for tax and accounting purposes.
9. YOUR RIGHTS
9.1 If you would like a copy of any personal data we hold about you, or to correct or amend any inaccurate data or have it deleted, please contact us at the address below. Before we can respond to your request, we may ask you to verify your identity and provide further details about your request. We will try to respond to your request within a reasonable time, and in any event within the time required by law.
9.2 It is your responsibility to ensure that you provide true, accurate and complete information and keep it up to date. You can also ask us to update your personal data by contacting us at the address below.
10. SAFETY AND DATA
10.1 We use appropriate security measures to protect your personal data stored by us against unauthorized access, unauthorized collection, use, publication, duplication, modification or deletion. All data that you provide to us is stored on secure servers.
10.2 If you have a password to access our website, you are responsible for keeping the password safe and confidential.
11. TRANSMISSION VIA THE INTERNET
11.1 Due to the global nature of the internet, the collection and processing of personal data via the internet necessarily involves the international transfer of data. While we usually store personal data that we collect about you through our website in your region (for example, in the European Economic Area in the case of visitors from Europe), your personal data may also be transferred to parties outside your region (where different data protection laws apply). If this happens, we will ensure that the transfer is in compliance with contractual or other data protection measures.
12. USE OF THE WEBSITE BY MINORS
12.1 If you are 14 years old or younger, you must first obtain the consent of your parents/legal guardians before you send us any data via our website. Without this consent, the provision of data is prohibited. If you nevertheless send us data, we will stop processing this data as soon as we become aware of it.
13. DELETING PERSONAL DATA
In accordance with Article 17(1) of the General Data Protection Regulation, you can submit a request for deletion of your personal data directly to the organizers.
In all circumstances, the principal purchaser must prove his/her identity in a manner to be determined by the organizer. A request will be processed within thirty (30) days and the Lead Buyer will be notified once the request has been processed.
If you would like more information, you can view the privacy policy of the ticket store operator Seeticket / Paylogic here.
If you have any questions, please contact our support team: info@nukranox.at
14. QUESTIONS ABOUT THE DIRECTIVE
14.1 This website is maintained by No Rain GmbH. If you have any questions, concerns or complaints regarding the policy or our handling of your data, please send us an email to: info@nukranox.at